Privacy Statement

Table of contents

Introduction

The Online Website Builder (DOWB), located in Wassenaar, registered with the Chamber of Commerce under number 87020785, is responsible for the processing of personal data as shown in this privacy statement.

We believe it's important that your personal data is handled carefully and confidentially. In this privacy statement, we explain what personal data we collect through our services and website, the purposes for which we use it, how we protect it, and how long we retain it. We also inform you about your rights regarding your personal data and how you can exercise them.

What is personal data?

In this privacy statement the term personal data Any information that can directly or indirectly identify a person. This is in accordance with the General Data Protection Regulation (GDPR). Examples of personal data include your name, address, email address, telephone number, IP address, and payment information.

What personal data do we collect?

DOWB processes personal data that you provide to us yourself or that we automatically obtain when you use our website or services. We only collect and process personal data that is necessary for the performance of our services.

The data we process includes:

  • First and last name
  • Address details (name and address)
  • Email address
  • Phone number
  • Company name and position (if applicable)
  • Content of messages or completed forms
  • Payment and invoice details (when purchasing paid services)
  • Technical data about your use of our website, obtained via cookies (see our cookie statement)


We do not process special personal data such as race, religion, health or political preference.

Why are we allowed to process your personal data?

DOWB processes your personal data for the following purposes:
  • Providing our services, including building and maintaining websites, registering domain names and hosting, and performing online marketing services such as SEO and advertising.
  • Maintaining contact, answering questions and providing service.
  • Informing you about changes to our services and products.
  • Sending newsletters or other marketing communications, from which you can always unsubscribe via the unsubscribe link in the email.
We also process your data on the basis of one of the following grounds:
  • Execution of the agreement: to be able to provide the services you have purchased.
  • Consent: for example, to receive newsletters or place marketing cookies. You can withdraw your consent at any time.
  • Legal obligation: for example, maintaining invoice and payment data for the tax authorities.
  • Legitimate interest: for example, to improve our services and website, to send direct marketing to existing customers, or to prevent misuse of our systems. In doing so, we always carefully balance our interests against your privacy interests.

You have the right to object to processing based on legitimate interest. If you object, we will conduct a new assessment of your interests and respect your objection in accordance with the GDPR.

How long do we retain personal data?

DOWB does not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is legally required. We apply the following retention periods:

  • General customer data (name, address, contact details, contract details): up to 24 months after termination of the service.
  • Invoice and payment data (accounting): at least 7 years, in accordance with the tax retention obligation.
  • Data related to fraud or abuse: at least 2 years after registration of the incident.
  • Technical data (such as log files and IP addresses): maximum 12 months, unless necessary for security purposes.

After the retention period, personal data will be securely deleted or anonymized.

Do we share your personal data with third parties?

DOWB does not sell, trade, or rent personal data to third parties. We only provide your data if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

How do we protect personal data?

DOWB takes appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful access, alteration, disclosure, loss, or destruction. We implement the following measures, among others:

  • Our website is secured with SSL (Secure Socket Layer), which means that data sent between you and our website is encrypted.
  • Digital files containing personal data are stored encrypted.
  • Access to systems is secured with passwords and, where possible, with two-step verification.
  • Only authorized employees have access to personal data, and only to the extent necessary for their work.
  • Security measures are periodically evaluated and adapted to the state of the art.

If you suspect that your data is insufficiently secured or that there is misuse, you can contact us via info@deonlinewebsitebouwer.nl.

Data leaks

In the event of a data breach involving your personal data that is likely to pose a high risk to your rights and freedoms, we will notify you as soon as possible, in accordance with our legal obligations.

Cookies

DOWB uses cookies and similar technologies to improve the functioning of the website, to analyze usage and โ€“ if you give permission โ€“ to show personalized content or advertisements.

A cookie is a small text file that is stored in the browser of your device when you first visit our website.

DOWB uses the following types of cookies:
a. Functional cookies: necessary to make the website work properly and to remember your preferences.
b. Analytical cookies: help us gain insight into website usage. Where possible, these cookies are placed anonymously.
c. Marketing cookies: used to track visitors. These cookies are only placed if you give permission.

During your first visit to our website, we will display a cookie banner that allows you to consent to the placing of certain cookies.

You can also delete or block cookies through your internet browser settings. Please be aware that some parts of the website may not function properly in this case.

Third party websites

Our website may contain links to websites of partners, suppliers, advertisers, or other third parties. DOWB has no control over the content or practices of these websites and is not responsible for their handling of personal data or for any damages resulting from the use of these websites.

We recommend that you always consult the privacy statement and terms of use of the relevant external website.

Changes to this privacy statement

DOWB may amend this privacy statement from time to time. The most current version is always available on our website and includes the date of the last amendment.

If significant or substantial changes occur, DOWB will inform the client of this in a timely manner by means of a notification on the website.

Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights with respect to your personal data:

  • Right of access: you can request which personal data we process about you.
  • Right to correction: you can have your data corrected or supplemented if it is incorrect or incomplete.
  • Right to erasure: You can request us to erase your personal data, unless we are required to retain it on the basis of a legal obligation.
  • Right to restriction: in certain cases you can have the processing of your data restricted.
  • Right to object: You can object to the processing of your data, in particular processing based on legitimate interest or for direct marketing purposes.
  • Right to data portability: You can request to receive your data in a structured, commonly used and machine-readable format and to transmit it to another service provider.
  • Right to withdraw consent: If we process your data based on your consent, you can withdraw this consent at any time.

If you wish to exercise any of these rights, or have any questions about the processing of your personal data, you can contact us via info@deonlinewebsitebouwer.nl. We will respond to your request as quickly as possible, but no later than within four (4) weeks.

To verify that the request has been made by you, we may ask you to identify yourself. This can be done, for example, by sending a masked copy of your ID, in which you have masked your passport photo, MRZ (machine readable zone), passport number, and Citizen Service Number (BSN).

If you have any complaints about how we handle your data, you can file a complaint with the Dutch Data Protection Authority via https://autoriteitpersoonsgegevens.nl.

Contact details

Trading under the name The Online Website Builder
Email address: info@deonlinewebsitebouwer.nl
Tel.nr.: +31 (0)6 23007838
Address: Strandwal 127 Wassenaar
Chamber of Commerce number: 87020785
VAT number: NL864179297B01

Last modified: 18-6-2025